TriPointe marketing materials described the ownership experience as “Life changing.” It certainly was, but not in a positive way.

Below is a list of all the undisputed issues we have had with our home that should not be expected with quality new construction.

1. Sewage backed up into level, one shower, utility closet, and garage twice requiring a vacuum truck to remove an abundance of gravel, wood, and trash.

2. Front door threshold curved and uneven. Brick beneath, uneven and removed. New brick installed a new threshold installed.

3. Main water pipe in utility closet leaked and flooded the room. Repaired and leaked again. Repaired second time.
4. PVC air intake/exhaust vent installed with pitch towards hot water heater. Water pool, flowed into hot water heater, causing it to shut down. Ceiling in garage partially removed to correct pitch.
5. Air conditioner flooded utility closet, ceased to function.
6. Roof door threshold installed incorrectly. During replacement, discolored drywall noted. Asked to have it replaced told it was fine.
7. Level two powder room, exhaust fan and level one bathroom exhaust fan began to leak like a sprinkler. Shortly thereafter mold noted on ceiling.
8. Mold noted on level one bedroom ceiling level, one foyer, living room, and kitchen ceiling. Over 500 ft.2 of ceiling removed. Expensive mold noted on wood framing.
9. Ductwork had been sweating in ceiling cavity, which was filled with humid air. Mold, remediation and reconstruction for four weeks.
10. Mold noted on baseboards throughout level one and drywall. Another round of mold remediation. Mold beneath laminate floor and on concrete, wide gap between concrete slab and foundation noted, required 32 tubes of concrete rubber seal.
11. Concrete driveway, front steps, walkway, pitting, flaking, cracking, and degrading.
12. All three hose bibs leak and were repaired by plumbers twice.
13. House was very drafty over the winter with a 10° difference between level two and level one when HVAC was running, loud banging throughout.
14. Hot water heater inferior/inefficient takes 2+ minutes to get hot water in kitchen, one plus minutes elsewhere.
15. Asphalt laid in cold weather conditions, against industry standard guidelines did not compact properly or adhere, especially in front of our driveway. Constant “gravel” in our garage. Section repaved last summer, topped with oily substance. We now have oil/tar stains on our driveway and on our $5000 painted garage floor.
16. Leak repaired under kitchen sink twice.
17. Mold again in foyer ceiling and level one bedroom requiring more mold remediation. As per usual, very poor quality, reconstruction, post remediation, especially drywall work and painting.

18. Dryer vent with water in it. Leak on primary bedroom ceiling. Small piece of drywall removed, revealing orange stain spray foam. Entire ceiling removed in primary bedroom extensive water damage apparent. All spray foam removed. Ceiling has multiple areas of mold, infested support beans, rotting wood in ceiling. Roof must be removed and rebuilt.
19. Leaks discovered on roof requiring replacement of large area of surface. Mold apparent on wood beams. Structural elements of beams need to be replaced. Door to roof to be replaced. Top floor entry structure roof to be repaired and resurfaced.

20. David has multiple myeloma and had a stem cell transplant in February 2022. It was predicted to last 5 to 10 years. He relapsed in September 2024. Exposure to mold may have contributed by weakening and already compromised immune system. Mold toxins are known to cause inflammation and affect immune cells, making him more vulnerable to infection. They can potentially alter the expression of cytokines and chemokines, important proteins in the immune system that could further disrupt immune response. Aspergillus can be especially dangerous. David required sinus surgery early this summer.
21. David also has chronic pain from fractures in his spinal vertebrae. We invested $15,000 in a bed for comfort and to improve the quality of his life. Between mold remediation number one, and the current mold remediation, David will have spent 12+ weeks in an uncomfortable bed, causing him constant pain.

22. It seems our extensive punch list has been forgotten. This included multiple issues with quality and workmanship: Kitchen island construction and counter top, microwave positioning too close to stove burners, paint overspray on cabinets in bathrooms and glass shower in main bathroom, flimsy shower frame in lower bathroom, etc.

Note: Kathleen has spent many, many hours preparing for mold remediation: moving furniture, covering furniture, emptying rooms, installing protection (plastic tarps,etc.), cleaning the daily aftermath of remediation, including drywall dust, chunks of drywall, insulation…Then the resettling process after hours cleaning.