A review of our original punch list shows a lack of quality control and supervision of the building process. Initially, we were very impressed through the buying and design process. But that did not follow through to the end product.
We that feel for the money spent on our townhome and the marketing promises made, there was gross misrepresentation and horrible execution.
1. 1. Replace primary bath frameless shower.
-door leaks, glass covered with paint over spray
2. Repair large shifting drywall seam in primary bedroom ceiling; dry wall seams in level 2 ceiling, garage ceiling.
3. Scope dryer vent to ensure proper function OK
4. Replace warped rooftop terrace door
5. Mold in doorframe (terrace door)
6. Replace rusted hinges on terrace door.
7. Mold on roof of exit door and wood along side.
8. Check slant of NW corner of roof- standing water after rain, stains on rubber membrane
9. ½ door (access to AC area) warped. Hinge bent
10. Bedroom 2, level 3 bathtub severely scratched.
11. Bedroom 2 bathroom cabinets scratched/chipped. Replace or provide professional touch up
12. Replace damaged refrigerator OK
13. Replace damaged and severely scratched kitchen sink
14. Evaluate all windows- all have air intrusion allowing many small bugs to enter. The weatherstripping is also moldy/discolored.
15. Two broil pans missing for double oven.
16. Trash can cabinet missing metal support to stabilize track.
17. All windows need to be properly caulked. 72” kitchen window needs to be properly recalked from the outside. Multiple open areas with gaps in calking in most windows.
18. Front door with mold on door and frame
19. Open areas around front door frame need to be caulked.
20. Front door threshold open at side allowing entry to bugs.
21. HVAC exhaust and air intake valves need to be scoped.
22. Cap connecting pipe to top of hot water heater not flush. Needs to be removed and rescrewed on.
23. Caps for all outdoor PVC vent pipes.
24. Cracks in concrete stairs at front entry.
25. White membrane roof not adhering (open gaps) on roof of entry/exit.
26. White roof covering with multiple “bubbles” not adhering to main roof surface.
27. Nail holes in outdoor wooden window surround.
28. Mortar missing in several bricks in front of house by windows.
29. Mold in very porous wood in window frames.
30. Add keypad to enter garage.
31. Repaint front door. Address mold at bottom of door.
32. It takes up to 2 minutes 15 seconds to get hot water in kitchen sink (as well as showers). This totals 6+gallons x 5= 30 gallons per day for just the kitchen of water wasted, increased water bills.
33. Humidity levels still running high inside house.
34. AC unit on roof not level.
35. AC tubing not fully insulated on roof.
36. Slant at right side of garage “off,” causing some pooling. Concrete curb cracked, leaking downspout runoff runs into garage.
37. Replace orange foam-filled PVC piping to left of garage with proper product.
38. Mortar missing in row of brick above garage door.
39. Seal gaps in metal wall top covering on roof.
40. White trim on roof by door covered with mold, cracked.
41. Fix peeling laminate covering on kitchen cabinets.
42. Address cracking and banging sounds in ducts when HVAC is generating heat.
43. Address issues with new asphalt paving facing 405 garage: holes/ruts in asphalt; inadequate coverage; and rough, granular finish.
44. Repair damage incurred during mold remediation by careless workers in our home:
1. large chip in Level 1 stair, multiple scratches
2 Chips in foyer coat rack
3. Chips in dining room hutch
4. scrapes on Level 1 toilet seat
5. scrapes on Level 2 toilet seat
6.garage floor stained with foam. Garage floor also stained from tar from paving of roads.
7. Paint overspray in garage on hose, hose sprayer, cable routers
45. Nails popping on curved laminate “lip” atop each stairwell.
46. Repair walls in garage utility room. Attach and paint wood strip beneath door threshold.
47. Install 2 dimmer switches- kitchen island lights and dining room chandelier, (paid for)
48. Address extremely low water pressure in Level 3 bedroom 2 shower.
49. Address poor quality windows (poor insulation and strong drafts)
NOTE: We continue to have issues with the quality of work done on our home, either fixing the mold or leaks, but also the work on punch list items, which very little progress has been made after almost two years. Consistently the end result is of lower quality than the original work, which means we have to have the work repeated or accept mediocrity. At one point, when the frustration was shared with one of our TriPoint client service people, he admitted, “Unfortunately, our best work is mediocrity.” We share this to highlight the difficulty in getting high quality workers who have the skills necessary to meet expectations of builder and buyer. But we don’t think the owner should suffer or accept poor quality work because the builder is unable to meet their promises.